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Privacy & GDPR Policy

GDPR Policy

At Newfound Management Ltd, we understand that we have a responsibility to protect and respect your privacy and look after your personal data. This Privacy Notice, inclusive of our General Terms of Service, explains what personal data we collect, how we use your personal data, reasons we may need to disclose your personal data to others, and how we store your personal data securely. For clarity, Newfound Management Ltd may be both data controller and data processor for your personal data under certain circumstances. We must advise that this policy is subject to change, so please check our website on a regular basis for any further changes.

Who are we?

Newfound Management Ltd is a provider of DJ equipment and accessories, based in London. Our registered office is at 85 Great Portland Street, First Floor, London, W1W 7LT.

How the law protects you

Data protection laws state that we are only able to process personal data if we have valid reasons to do so. The reasons we process your personal data include, but are not limited to, your consent, performance of a contract, billing, and to contact you.

How do we collect personal data from you?

We receive information about you from you when you use our website, complete forms on our website, if you contact us by phone, email, or otherwise in respect of any of our services or during the purchase of any products, or if you provide us with your details at an event. Additionally, we also collect information from you when you inform us of any other matter.

If you provide us with personal data about a third party (for example, when placing an order for a product to be delivered to a third party address), you warrant that you have obtained the express consent from the third party for the disclosure and use of their personal data.

What type of data do we collect from you?

The personal data that we may collect from you includes your name, address, email address, phone numbers, payment information, and IP addresses. We may also keep details of your visits to our site, including but not limited to traffic data, location data, weblogs, and other communication data, and the resources that you access.

How do we use your data?

We use information about you in the following ways:

  • To process orders that you have submitted to us;
  • To provide you with products and services;
  • To comply with our contractual obligations, we have with you;
  • To help us identify you and any accounts you hold with us;
  • To enable us to review, develop, and improve our website and services;
  • To provide customer care, including responding to your requests if you contact us with a query;
  • To administer accounts, process payments, and keep track of billing and payments;
  • To detect fraud and to make sure what you have told us is correct;
  • To carry out marketing and statistical analysis;
  • To notify you about changes to our website and services;
  • To provide you with information about products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

Retention periods

We will keep your personal data for the duration of the period you are a customer of Newfound Management Ltd. We shall retain your data only for as long as necessary in accordance with applicable laws.

On the closure of your account, we may keep your data for up to 7 years after you have canceled your services with us. We may not be able to delete your data before this time due to our legal and/or accountancy obligations. We assure you that your personal data shall only be used for these purposes stated herein.

Who has access to your personal data?

We process your data for administration, billing, support, and the provision of services. We may also share your information with:

  • Third-party service providers for the purpose of providing services to you (for example, delivery companies, software providers, and payment processors);
  • Third parties if we are under a duty to disclose or share your personal data to comply with any legal obligation, or to enforce or apply our terms of use, or to protect the rights, property, or safety of our customers.

Your rights

In preventing the use or processing of your personal data, it may delay or prevent us from fulfilling our contractual obligations to you. It may also mean that we shall be unable to provide our services or process the cancellation of your service.

You have the right to object to our use of your personal data, or ask us to delete, remove, or stop using your personal data if there is no need for us to keep it. This is known as your right to be forgotten. There are legal and accounting reasons why we will need to keep your data, but please inform us if you think we are retaining or using your personal data incorrectly.

You can view, edit, or delete your personal data through the Newfound Management Ltd control panel. You can also make choices about Newfound Management Ltd’s collection of your data and how we use it. How you can access or control your personal data will depend on which products and services you use.

Accessing and updating your data

To update your information, please contact us at the address below:

Newfound Management Ltd

85 Great Portland Street, First Floor,

London, W1W 7LT

Contacting us

Please email any questions or comments you have about privacy to us at the address above.

Changes to this statement

We will occasionally update this Privacy Notice to reflect company and customer feedback. We encourage you to periodically review this statement to be informed of how Newfound Management Ltd is protecting your personal data.

Contact Information

  • Address: 85 Great Portland Street, First Floor, London, W1W 7LT
  • Website: https://newfound.ltd

Please note that specific phone and email contact details for Newfound Management Ltd are not provided on their website. For further assistance, please visit their official website.